Iwona Dudzińska Managing Director Citigroup, Head of AML Hub for EMEA Region
Iwona Dudzinska has been leading AML Monitoring and Investigation EMEA Regional Financial Intelligence Unit Hub since 2015 until now. In addition to her AML responsibility, Iwona has been assigned the role of leading Citi Service Center Poland Head in Aug 2016.
Iwona has been with Citi for more than 25 years, joining Citibank Representative Office in Poland in 1991 and then working for Citibank (Poland) SA managing different functions within Operations and Technology, like Market Operations, Cash and Trade, Customer Service or Citi Support Services.
Post-acquisition of Bank Handlowy, Iwona was leading the effort to integrate processes and IT systems, rolling out Flexcube platform, building Citi Service Center in Olsztyn as well as centralizing and reengineering processes for Citi Handlowy.
In her role of Poland Cluster Operations and Technology Head, Iwona has been key in extending the Services from Poland
to other Citi Branches and setting up Citi Service Center Poland
in Warsaw and Olsztyn, that now employs more than 4000 people.
Before she was appointed to her AML role, Iwona was serving
as Bank Handlowy Management Board Member in charge of Operations and Technology (2009-2015).
Earth Hall / level +2
(Intro plus panel discussion)
Intro: Jeremy Kelly, Director of Global Research, JLL
Moderator: Karthik Hanumantha Rao, Partner, Global Sourcing, Everest Group
Iwona Dudzińska, Managing Director Citigroup, Head of AML Hub for EMEA Region
Arkadiusz Rudzki, Managing Director, President of the Management Board, Skanska Property Poland
Alok Sethi, EVP Technology & Operations, Franklin Templeton Investments