Poznań – the Host City of the 9th ABSL Conference has all the advantages that attract companies from the modern business services sector. A rich talent pool, international airport, availability of modern office space all make it worth to consider Poznań when choosing a location for the modern services industry.
Speakers

Speakers
A devoted community worker, sports activist and businessman. Recently member of the Civic Platform and mayor of Poznań since 2015.
Poznań is one of the most rapidly developing cities in the CEE region, an important academic and scientific center, strongly associated with business, known for supporting investors. The capital of Wielkopolska is open for new investments from BPO/SSC sector, the city is already one of the most important centers of business services in Poland. What Poznań can offer to investors? How important is the modern business services sector here? Can we talk about some specific specialties of business services that are particularly well-suited to Poznań? Read the interview with Jacek Jaśkowiak, Mayor of Poznań and Katja Lõžina, Investor Relations Department Director at Poznań City Hall.
Concordia Design, Zwierzyniecka 3
Piotr Dziwok, Country Chairman, Shell Companies in Poland President of ABSL
Jacek Jaśkowiak, Mayor of Poznań
(Intro plus panel discussion)
Intro: Jeremy Kelly, Director of Global Research, JLL
Moderator: Karthik Hanumantha Rao, Partner, Global Sourcing, Everest Group
Iwona Dudzińska, Managing Director Citigroup, Head of AML Hub for EMEA Region
Arkadiusz Rudzki, Managing Director, President of the Management Board, Skanska Property Poland
Alok Sethi, EVP Technology & Operations, Franklin Templeton Investments
(Intro plus panel discussion)
Moderator: Phil Fersht, CEO and Chief Analyst, HfS Research
Maciej Borkowski, Chief Risk Office Poland Head, Credit Suisse, VP ABSL
Jolanta Gantkowska, Director of Operations, Alexander Mann Solutions
Iwona Kozera, Partner, Central and Southeast Europe Advisory Leader, EY
Katalin Miskolci, Senior Implementation Leaders, McKinsey & Company, Budapest Office
Carole Murphy, Global Head Of Business Transformation Services, Capgemini
Piotr Grzywacz, VP Business Transformation Services, Capgemini
(Intro plus panel discussion)
Moderator: Rachid Schmitz, Director International Accounts of Randstad Sourceright
David Hand, Director of Global Business Services, ACCA
Maarten Hansson, Head of Workforce Strategy, Philips
Agnieszka Orłowska, Director, EMEA Customer Experience and Head of Wroclaw Site, VP ABSL
Klub Pacha, Paderewskiego 10
How cities can become the leaders in talent attraction?
Moderator: Jakub Kapiszewski, Dziennik Gazeta Prawna
Krzysztof Misiak, Head of Regional Cities Office Agency, Cushman & Wakefield
Adam Pustelnik, Director of Investor Service and International Cooperation Bureau, City of Łódź
Mariusz Wiśniewski, Deputy Mayor, City of Poznań
Katarzyna Włodek - Makos, Director of Economic Development Office, City of Warsaw
Risks, challenges and opportunities in the automotive industry.
Łukasz Cywiński, Engineering Director, GlobalLogic
Kamil Pilarski, Engineering Manager, GlobalLogic
Transformation as a business imperative. How not to lose people along the way?
Moderator: Sylwia Królikowska, Founder & Owner of Van Dahlen Group, trainer and business consultant
Intro: Agnieszka Jagiełka, Managing Partner, Head of Sales & Marketing, LHH DBM
Piotr Aftewicz, Chief Product Officer, Board Member, Billennium
Pierre Yves Dauvergne, EMEAS HR Shared Services Director Global HR, Schneider Electric
How to create an innovation ecosystem?
Emilia Burzyńska, CE Global Business Services IT Shared Services and IT Leader, P&G
Anna Bartoszewicz-Wnuk, Head of Workplace Advisory, JLL
Maria Belka, President of Bit Evil
Łukasz Węgrzyn, Partner, SSW Pragmatic Solutions
A real life journey with Robotic Process Automation
Self-Organizing teams: is management obsolete?
Tomasz Kornas, Head of E-Commerce, Ocado Technology
Marcin Słowiak, Software Development Director, Ocado Technology
How technology is changing the way we should think about business models.
Moderator: Eric Simonson, Managing Partner, Research, Everest Group
Wojciech Cichoń, Center Director, Head of Capgemini European Business Services Delivery Centers
Ewelina Kałużna, Leasing & Asset Management Director, Skanska Property Poland
Konrad Rochalski, CEO ArchiDoc and Voice Contact Center (OEX Group)
Paweł Sujecki, President of Management Board and Chief Executive Officer, ProService Finteco Sp. z o.o.
How process mining can accelerate your digital transformation.
Culture of inclusion. How to turn the talk into impactful action.
Moderator:
Aleksandra Ossowska-Owczarczyk, Head of HR, Roche Global IT Solution Centre
Simone Groeneveld, SVP Business Development, Randstad Sourceright
Joanna Hrycaniuk, Director Finance Service Central Europe, PMI
Derek Smith, Managing Director, Head Global Sourcing & Strategy, UBS
Katarzyna Turkiewicz, Managing Director, Hewlett Packard Enterprise Global Business Center and Customer Delivery Leader, Hewlett Packard Enterprise Financial Services
What’s next?
Kerry Hallard, CEO Global Sourcing Association
Jonathan Appleton, Managing director, ABSL Chech Republic
Tomasz Horacek, Head of Business Services, VP, State Street
Marcin Piątkowski, Leasing Director, Torus Sp. z o.o.
What's hot, what’s not
Moderator:
Janusz Dziurzyński, OEX Group Business Development Director, Board Member ArchiDoc S.A., VP ABSL
Participants:
Joanna Aleksandrowicz, Principal Consultant/Head of Business Consulting, GFT Poland
Mike Kennedy, Co-Founder of Centillion Settlements
Piotr Kuljon – Board Member, Automation & Robotics Division Director, Makeitright, ProService Finteco Group
Wojciech Mach, co-CEO, IT Kontrakt
From internal workforce to extended talent ecosystem.
Intro: Marcin Półchłopek, Associate Director Procter & Gamble, Beauty & Grooming Central Europe
IS DESIGN THINKING JUST ANOTHER BUZZWORD? Learn which fantasies you should not believe in and build
more realistic expectations towards leveraging Human Centered Design. Sandra Subel, Dobro.design
DAVID VS .GOLIAT. How smaller organizations win with corporations in the fight for talents.
Agata Matuszczak - Operations Manager, Grid Dynamics; Sebastian Osuch – Director of Regional Cities, Nowy Styl Group.
WHY DO WE HATE OFFICES? Is co-working an answer?
Danuta Barańska, Creative Director at Tetris, Marcelina Godlewska, COO at ABSL, Michał Kwinta, Senior Community Manager at Mindspace Koszyki, Rafał Ostrowski, Journalist at Eurobuild CEE
About
Discover ABSL
The Association of Business Service Leaders (ABSL)
is the leading organization representing the business services sector in Poland.
- Organizer
- Host City